Privacy Policy
This Privacy Policy (the "Policy") outlines how your data is collected and used when using our website (the "Website"). The services offered thereunder are referred to as "Services" and the Website and App together are referred to as the "Platform". Founded and structured in accordance with Indian law, InfoMover Technologies (henceforth referred to as "Company") is a company with its registered office located at 204, Labh Complex, Atladra, Vadodara, Gujarat, India. The Platform is owned exclusively and solely by the Company.
The Privacy Policy's (the "Policy") scope
  1. The terms governing the privacy of your Personal Information (as defined below) on our platform are covered by this policy, among other things. These terms include information about how you have previously used the services offered on the platform, marketing channels, sales data from websites, user behaviour data, and any other database you use, as well as any individual communications between you and the company or any of its affiliates, representatives, successors, or permitted assigns. We have a strong commitment to protecting the privacy of your personal information as well as to giving all of our clients and Platform users top-notch services. By using the Platform, you agree to the terms and conditions outlined in this Policy and express your satisfaction with them.
  2. The term "Personal Information" as used in this Policy refers to information that can be used to identify or track down a specific natural person. Examples of this information include name, email address, passwords for user accounts, landline and mobile phone numbers, gender, date of birth, residential and official addresses, and other details that are kept on the Company's secure servers or in cookies on your computer.
  3. The Personal Information that is gathered via its services, including emails, texts, and other electronic communications sent via or in connection with the services, is covered by this policy.
  4. It is recommended that you carefully read this Policy. You consent to the collection and use of your data by us and any authorised third parties with a contractual relationship to the Company by using the Services offered on the Platform.
Information collected by us
  1. We obtain and retain specific categories of data, including the IP address of your computer or device from which you access the Platform. Your activities are recorded by our server for a variety of analytical uses.
  2. We obtain your Personal Information from you either directly or automatically when you use our Services and/or other marketing tools.
  3. We may collect additional information in connection with your participation in any promotions or competitions we offer, as well as information you provide when giving us feedback, notwithstanding any Personal Information that may be collected by us when you voluntarily provide such Personal Information for the purposes of creating any user account for the purpose of availing our Services. In order to analyse the data and data integration, we also keep an eye on customer traffic patterns and how they use the Platform and other websites.
  4. Cookies and other technologies: We use cookies and other technologies to analyse website traffic patterns, improve usability, improve user experience and interaction, make it even more rewarding, and analyse how well our customer communications are working. Additionally, we employ cookies to enhance your convenience and personalise your experience every time you communicate with us. If the user provides personal information to the website in advance, we may use it; otherwise, personal identification information is not stored in the cookies.
  5. The majority of web browsers alert you each time a cookie is being delivered to your computer system, giving users the option to block or refuse cookies. However, this could cause difficulties when using the Website and navigating through it.
  6. In case you close your account with us, residual information about you may continue to be kept on file on our servers even after your account has been deleted. This data will only be utilised for legal compliance and internal record keeping.
Personal Information Usage
  1. We process your Personal Information to facilitate your registration on our Platform and provide you with enhanced Services. This includes contacting you via telephone and email when necessary. Additionally, we may invite you to participate in online events hosted on our Platform.
  2. We use your relevant Personal Information to communicate with you regarding our Services. This includes informing you about updates, events, and other relevant information that may interest you. You have the option to opt-out of marketing communications at any time.
  3. Your Personal Information is analysed to improve our customer service, ensuring that we address your needs effectively and enhance your overall experience on our Platform.
  4. We gather Aggregate Information and statistics to monitor website usage, improve our Platform, and enhance Services. This information is shared with third parties in an aggregated form and does not include personally identifiable details.
  5. In the course of organizing contests and surveys, we collect information to enhance your customer experience. This data, aggregated and anonymized, may be shared with third parties for the purpose of improving our services.
  6. Personal Information collected on the Platform may be transferred to other sites within our network when necessary to fulfill the intended purpose. Your submission of data on the Platform implies explicit consent to the transmission of collected data.
  7. If you grant the Platform access to your device's address book, we may access and store names, contact details, and messages information for interaction purposes and as specified in our Privacy Policy or Terms of Use.
  8. By submitting your Personal Information, you explicitly consent to its use as outlined in this Policy. Your views on the Platform and the Policy are welcomed, but the submission of personally identifiable information is entirely voluntary.
  9. You have the flexibility to manage your preferences. You can update, correct, and make changes to your Personal Information at any time. Opt-in or opt-out of marketing, promotional, or newsletter mailings according to your preferences.
  10. Certain service-related communications, integral to your account with us, may be sent without the option to opt-out. However, you can always update your information and account settings.
  11. If we intend to use your personally identifiable information for commercial purposes, we will notify you at the time of collection and provide the option to opt-out.
Non-personal Information Usage
  1. In order to enhance your browsing experience on our Website, we may collect technical and non-personal information during your interaction sessions. This information helps us optimize our services and improve user satisfaction.
  2. Technical details about your computer, including the operating system, browser information, and internet service provider, may be collected during your interactions with our Website. This non-personal information is crucial for providing a seamless online experience.
  3. The information collected, including technical and non-personal data, is primarily used for tracking trends, generating statistical reports, and understanding user behavior. This aids us in continuously improving our Website and tailoring our services to better meet your needs.
  4. It's important to note that the information collected is often in aggregate or anonymized form, ensuring that it does not identify individual users. This approach safeguards your privacy while providing valuable insights for our ongoing efforts to enhance our online platform.
  5. Details such as the date and time of site access are recorded to track user engagement patterns over specific periods. This helps us identify peak usage times and optimize our services accordingly.
Information Sharing and Disclosures

At InfoMover, safeguarding your privacy is paramount. We want to assure you that we do not rent, sell, or share your Personal Information with third parties, except under specific circumstances outlined below:

  1. Your Personal Information may be shared when necessary to provide services requested by you. This includes delivering the functionalities and features you seek on our Platform.
  2. We may disclose your Personal Information to investigate, prevent, or take action against unlawful activities, suspected fraud, potential threats to safety, security, or property, and to protect the rights of the Platform from unauthorized use or misuse, or in defense against legal claims/proceedings.
  3. Exceptions may occur under the following circumstances:
    • In response to subpoenas, court orders, or legal processes.
    • To enforce the terms specified in our Terms of Service or this Privacy Policy.
    • To address claims that any content violates the rights of third parties.
    • To protect the rights, property, or personal safety of the Platform, its users, or the general public.
  4. For the purpose of providing required services on our behalf, we may share certain necessary personal and contact information with affiliated companies or trusted business partners. These entities are required to process such information based on our instructions, ensuring compliance with this Policy and other confidentiality and security measures.
  5. As our business evolves, we may undergo complete acquisition by another company or merge with another entity. In such cases, customer information, including Personal Information, may be transferred as part of the business assets. Rest assured, in such instances, we will uphold the protection of your Personal Information in accordance with this Policy.
  6. By using our Platform, you expressly consent to the disclosure and transfer of your information under the circumstances outlined above. We take every precaution to ensure that your privacy remains intact, and your trust in InfoMover is valued.
Information Security and Data Protection
  1. We implement rigorous security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. This includes internal reviews of our data practices, secure storage, and physical security measures to prevent unauthorized access to systems housing personal data.
  2. We process your Personal Information under specific circumstances:
    • To fulfill our agreement with you or respond to your inquiries.
    • To comply with legal obligations.
    • When necessary for legitimate interests of the Company, such as marketing and improving our services.
    • With your prior consent when required for certain data processing.
  3. Access to Personal Information is restricted to employees, contractors, and agents who need the information for operational, developmental, or improvement purposes. These individuals are bound by confidentiality obligations and are subject to discipline, including termination and legal action, if these obligations are breached.
  4. While we strive to secure the confidentiality of your information, internet transmissions inherently pose security challenges. By using our Platform, you agree that we shall not be liable for disclosure resulting from errors in transmission or unauthorized acts by third parties.
  5. You are solely responsible and liable for any information, including Personal Information, posted, uploaded, or made available on the Platform. Any costs, expenses, damages, or fees incurred by us due to your actions are your responsibility.
  6. We have no control over Personal Information disclosed in public areas of the Platform. If disclosed publicly, this information may be collected and used by third parties without our or your knowledge. By sharing information publicly, you acknowledge and accept the potential visibility to anyone with internet access.
  7. In accordance with the EU General Data Protection Regulation (GDPR), EU residents have specific rights, including:
    • Right to access: Obtain access to your personal information.
    • Right to erasure: Request the erasure of your personal information in certain circumstances.
    • Right to rectification: Request rectification of inaccurate or incomplete personal information.
    • Right to restriction: Request the restriction of processing under certain circumstances.
  8. EU residents can exercise the right to opt out of the Platform by submitting a request through the contact us section on our Platform. Additionally, EU residents can contact the Data Processing Officer (DPO) for matters related to Personal Information processing.
Jurisdiction and Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or related to this Policy, the following provisions govern the resolution process:

  1. The laws of India will exclusively govern any dispute, controversy, or claim directly or indirectly caused by, arising out of, or relating to this Policy.
  2. The parties involved will make reasonable efforts to resolve the matter amicably within a period of Sixty (60) days from the initiation of the dispute. No party shall resort to arbitration against the other party unless this amicable resolution procedure has been exhausted.
  3. Any unresolved disputes or claims arising from or in connection with this Policy shall be referred to arbitration in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The arbitration proceedings will be overseen by a sole arbitrator appointed by the Company.
  4. The award rendered by the appointed arbitrator shall be final and binding on both parties involved in the dispute. The parties agree to abide by and comply with the arbitrator'sdecision.
Changes to Privacy Policy
  1. We reserve the right to update this Privacy Policy.
  2. Any changes will be effective upon posting the updated policy on our website.