Online BL Printing Portal

Problem statement

To print this important document, a customer must visit their logistics partner's office, which can be very time-consuming. With our client facing the same situation, they wanted to make this task easy for their customers who can print the Bill of Lading online without having the need to visit the partner office in person.

THE ASK

Our client wanted a solution where the control remains to them; they must be able to decide upon the customers who would get access to online BL printing.

The application was supposed to be a desktop-based installable application to allow printing

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The application was supposed to track the installed printers and prevent the saving of BL as a PDF

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The application was also supposed to have a feature where-in, the end-customer must be able to re-print in the event of paper stuck or some other issue; however after the approval of the application admin

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The versioning of the application was important so that the user is not allowed to use the old version of the application if the new version was released.

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An online solution for customers to print Bill of Lading

The work

A simple login screen that helps the user to log in to the system. The user role is automatically identified basis of which the options for various features are presented.

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A simple login screen that helps the user to log in to the system. The user role is automatically identified basis of which the options for various features are presented.

Admin Dashboard

A simple login screen that helps the user to log in to the system. The user role is automatically identified basis of which the options for various features are presented.

Customer Onboarding

Multiple users / members of the existing customer can be provided rights to print the BL. The 2-factor authentication can be enabled either via email or SMS.

Report Generation

A special report is available for the administrator to view the list of BLs printed along with options to filter by customer and period.

Customer Dashboard

This is the dashboard of the customer who has been granted access to print the BL(s) online. It provides the list of all the bookings which are ready for BL printing. The user can also preview the Draft BL.

Draft BL View

This is the preview of the draft BL.

Initiate BL Printing

On initiating the BL printing, the platform sends OTP via email / SMS. Platform validates the OTP and allows the customer to proceed with printing. In case the printer misbehaves or for any reason, the printing does not complete, the customer can request a re-print. The customer can re-print only when approved by the platform admin.

The Solution

We used Electron JS as the framework in order to build the desktop application

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Used Node JS advanced features in order to access the local resources of the machine that hosts the application

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We made the application available for download based on the authorization from the client's admin

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We built a dashboard for the admin that provides statistics like end-customers onboarded, the number of BLs printed, failed prints and option to allow re-print.

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We integrated the application into their ERP in order to retrieve the BL PDF

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The Draft BL viewer was also provided for the preview of the draft bill of lading.

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We implemented 2-factor authentication via email-based OTP in order to make sure that only authorized users are allowed to take the print of the BL

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